Freelance Learning Experience Designer

Jo develops digital learning content to meet an organisation's regulatory responsibilities. Comfortable taking the lead on FCA and UK Regulatory Compliance projects, stakeholder management is key; collaborating with the client, their SMEs and external partners to produce learning experiences for workflow application that enhances organisational resilience.

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SMCR / Conduct Rules

Design and deliver online content for the Senior Managers and Certification Regime; as well as introductory resources, i.e.identifying responsibilities, setting out expectations etc, the required annual obligations including  CPD opportunities.

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Financial Crime

Create resources adhering to the latest legislation and regulations as part of the responsibilities to maintain integrity of the UK financial markets. Content including AML/CTF, Fraud, PEPS & Sanctions, Tax Evasion, Gifts & Hospitality etc.

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Complaints Handling

With transparency being integral to retaining customer trust, I work with SMEs and industry experts to design resources for financial organisations.  Content exploring the systems and controls in place that fully adhere to the regulators' expectations.

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